Training Administrator

We are continuing to experience an exciting period of company growth, so it’s a great time to join our friendly team where you will play a key role in supporting the Training function. Joining an established and busy team, this is a great opportunity to an administrator who is looking for a new challenge. 

• Proactively plan training using forecasting tools, including expiring certifications and new starter requirements.
• Coordinate and process all training bookings and related enquiries promptly and accurately.
• Schedule and manage both internally and externally delivered training sessions, ensuring minimal disruption to operations and optimal use of resources.
• Liaise with external training providers and accredited training bodies, raise purchase orders, resolve invoice queries, and track internal cross-charges.
• Ensure all course related information, confirmations and joining instructions are sent accurately and timely
• Maximise training efficiency by identifying opportunities to group attendees or schedule related courses.
• Coordinate trainer availability, manage training and assessment scheduling, and file training paperwork for compliance and audit readiness.
• Maintain accurate and up-to-date training records, certifications, and documentation in the Learning Management System (LMS).
• Support the team with day-to-day administrative and reporting duties, ensuring adherence to internal training and competence standards.
•  Deliver high-quality internal customer service by managing queries professionally via email and phone, building positive stakeholder relationships, and responding within agreed timeframes.