Operations Officer

Job Description

Are you an energetic, people-focused professional with a passion for recruitment, client service, and operational excellence? If you thrive in a fast-paced environment and love building strong business relationships, this role could be the perfect fit for you!



Why Join Us?


At Driver Hire Bedford & Huntingdon, we are committed to delivering outstanding service to both our clients and drivers. We are looking for a confident, proactive Operations Officer to take ownership of recruitment, payroll, client management, and business relationship development.



Salary & Benefits:



  • Salary:  £30,000 per annum

  • Bonus scheme - be rewarded for your hard work

  • Healthy work-life balance

  • Pension

  • Office-based role within a supportive and dynamic team

  • Onsite parking for added convenience


What You'll Be Doing:


As an Operations Officer, you'll play a critical role in ensuring smooth day-to-day operations while delivering a high level of service to clients and drivers. Your responsibilities will include:



End-to-End Recruitment &  Onboarding:



  • Managing the full recruitment process - from advertising roles to interviewing and selecting candidates.

  • Conducting comprehensive interviews and assessments to ensure compliance and quality.

  • Handling the onboarding process, ensuring all legal and operational requirements are met before candidates start work.


Payroll & Compliance:



  • Managing weekly payroll, ensuring accuracy and efficiency for all employees.

  • Handling any payroll queries and ensuring compliance with regulations.

  • Maintaining accurate records and updating the company CRM with driver and client details.


Client & Driver Relationship Management:



  • Acting as the main point of contact for clients, ensuring their staffing needs are met with high-quality candidates.

  • Working alongside clients to understand their requirements and build strong, long-term business relationships.

  • Providing ongoing support to employees, ensuring they have a positive experience and remain engaged.


What We're Looking For:



  • A highly motivated, outgoing, and confident individual.

  • Strong communication skills and the ability to build rapport with both clients and employees.

  • A keen eye for detail and the ability to handle payroll and compliance efficiently.

  • Previous experience in recruitment, customer service, or operations within logistics or a related industry is preferred.

  • Strong IT skills, including CRM systems and job board management.

  • A problem-solving mindset with a proactive approach to challenges.


Join Our Team!


If you're ready to take on a fast-paced, rewarding role where you can make a real impact, we'd love to hear from you! Apply now and take the next step in your career with Driver Hire Bedford & Huntingdon.