Customer Service Representative. Guildford.

  • Job Reference: 019/01071
  • Date Posted: 4 July 2024
  • Employer: Driver Hire Guildford
  • Location: Guildford, Surrey
  • Salary: £23,872.99
  • Job Type: Permanent

Job Description

Driver Hire is recruiting for a Full Time Customer Service Representative for our client based in Guildford. They are one of the leading car and van rental companies in the UK thanks to their comprehensive fleet and excellence in customer service.

Your primary responsibility will be to support customers with their car rental arrangements both in person and over the telephone. This includes verifying customer information, processing payments and completing rental documents accurately. At times, you may be asked to undertake additional duties including driving the vehicles so it is important you hold a full valid cat B driving licence.

They are looking for someone with excellent communication skills and the ability to work in a fast paced environment. The ideal candidate will have previous administrative experience and computer skills.

This is a great role for someone looking for variety within their day.

****   Benefits, Hours And Pay for the Customer Service Representative   ****

  • £23,872.99 per annum (After a short temp to perm period)

  • Monday to Friday 08:30 - 17:30

  • Alternate Saturday mornings 08:30 - 12:30 paid at an overtime rate

  • 30 days holiday, inclusive of bank holidays


****   Responsibilities of the Customer Service Representative   ****

  • Face to face and telephone Customer Service

  • Assisting customers with renting and returning vehicles

  • Ensure all admin tasks completed accurately

  • Interact with staff and customers in a friendly and professional manner

  • Possess the flexibility to go the extra mile and have a full commitment to providing excellent customer service


****   Requirements of the Customer Service Representative   ****

  • Verifiable references

  • Full valid cat B driving licence held for a minimum of 12 months

  • Proven administrative / computer skills


****   To Apply   ****

  • Call Cheryl, Richard, Ben or Chris on 01252 233000

  • Or email your CV to  Guildford@driverhire.co.uk


This role is being filled through Driver Hire, the UK and Ireland's largest specialist supplier of recruitment services to the transport industry. The network consists of over 100 office nationwide. Driver Hire Guildford is always looking to recruit drivers for temporary, permanent, full time and part time assignments. Call us to discuss the other opportunities we have available.  Including Class 1, class 2, 7.5t, Van, HIAB, FLT.